VYRALEXONIS Returns Policy

At VYRALEXONIS, we value our customers and aim to offer the best shopping experience possible. If you're not completely satisfied with your purchase, we're here to help. Please read our comprehensive returns policy below:

Return Eligibility

Items can be returned within 30 days of receipt of your shipment. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase must be included with the return.

Non-returnable Items

Certain items are non-returnable. These include:

• Gift cards
• Downloadable software products
• Personal care items

Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] for a return authorization.
2. Package the item securely, including all original packaging and the receipt.
3. Ship the item to the address provided by our support team.

Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund via email. If your return is approved, we will process a refund to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer support team to facilitate the exchange.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions regarding our returns policy, please do not hesitate to contact us at [email protected].

Thank you for shopping with VYRALEXONIS!